Shipping & Returns

Shipping

Sista Teas Co. accepts orders 24 hours a day, 7 days a week. Orders are shipped weekly on Tuesdays by 2 pm. Products that are ordered before 12:30 pm will be included in Tuesday's shipping. Sista Teas Co. ships First Class Mail and USPS Priority Mail. All orders are processed in the order in which they are received.  

Sista Tea's sweeteners a processed on Tuesdays right before shipping. Our Sista Tea's Sweeteners are processed with raw organic ingredients which are allowed to spend up to one week out of the fridge. **Please refrigerate immediately after you receive your order.** 

 

 Mishandled/ Damaged Packages 

We are responsible for purchases until it reaches the post office. After that, it is out of our control. We will consider damaged packages on a case by case basis. Please email info@sistateas.com with a short summary and proof of damage. 

 

Refund/Return Policy

All sales are final. No returns will be accepted. Refunds will be granted on a case by case basis. You will have up to 30 days after receiving the product to qualify for a refund. Email us at info@sistateas.com regarding refunds.